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Aging Services Network

WHAT IS THE AGING SERVICES NETWORK?
The National Aging Services Network is a human service delivery system of federal, state, and local agencies that work together to provide services and opportunities to help older Americans lead independent and dignified lives at home and in their communities. The Network serves seven million aging adults age 60 and over 325,000 caregivers.

The Network is comprised of 56 State Units on Aging, 655 Area Agencies on Aging, 243 tribal organizations, over 29,000 local community service organizations, 500,000 volunteers, and a wide variety of national organizations.

WHAT IS THE OLDER AMERICANS ACT?
In response to the growing number of older people and their diverse needs, the Older Americans Act (OAA) was signed into law in 1965. The OAA created the Administration on Aging and a national network of federal, state, and local agencies that support and protect the health and well-being of older Americans. The Act authorized grants to states for community planning and services programs, as well as for research, demonstration, and training projects in the field of aging. Later amendments to the OAA added grants to Area Agencies on Aging (AAAs) for local needs identification, planning, and funding of services. The OAA was reauthorized in 2000 and contained an important new program, the National Family Caregiver Support Program, which helps family members who are struggling to care for their older loved ones who are ill or who have disabilities, grandparents who are caregivers of grandchildren, and other older individuals who are relative caregivers of children who are eighteen and under.

WHAT ARE THE MAJOR COMPONENTS OF THE AGING SERVICES NETWORK?

The Administration on Aging

AoA is the federal leader of the National Aging Services Network. In this role, AoA works to heighten awareness among other Federal agencies, organizations, groups, and the public about the valuable contributions of older Americans and alerts the public to the needs of vulnerable older people. AoA recommends policy; develops regulations to implement the OAA; and, under Title IV of the Act, disseminates grants for research, training, and demonstration projects.

State Units on Aging

The State Units on Aging (SUA) serve as the state governmental agencies for aging issues, working with many state agencies and other public and private sector entities on behalf of older people. AoA awards OAA funds to SUAs to support home and community-based services and elder rights programs including but not limited to legal services, and long term care ombudsmen. SUAs then award grants to designated AAAs so that programs and services can be tailored to meet the needs of older persons in a particular area within a state.

Area Agencies on Aging

Area Agencies on Aging (AAAs) address the needs and concerns of older people at the local level. Area Agencies vary from place to place depending on local needs. The agency might be a public agency located within county government, a regional planning council, a unit of city government, or a private nonprofit organization. Their primary responsibilities include advocacy on behalf of older persons, planning and service development, and administration of a wide variety of funds to public and private local providers for the provision of home and community-based support services.

Case Study
The following case study illustrates how the aging services network can provide assistance to older persons and their families:

Marie recently retired after 40 years working with a small printing company. She wanted to remain active and try new things. Marie contacted her local AAA and they were able to link her to the multipurpose senior center near her home. She was able to take exercise and computer classes three days a week at the center.

Marie continued to visit the senior center regularly for several years. She then suffered a stroke and was not able to get around as she once did. Her daughter noticed that Marie was forgetful and needed some additional assistance. Her daughter called the AAA. The agency conducted an assessment and helped arrange for someone to come in and provide chore services for Marie. In addition, transportation services were provided which allowed Marie to continue going to the senior center at least once a week so she could visit with her friends.

WHAT ARE SUPPORT SERVICES?

Supportive services coordinated through AAAs fall under several categories that include the following:

  • Access Services such as information and referral, outreach, case management, escort, and transportation;

  • In-Home Services that include chores, personal care, home health, home-delivered meals, home repair, and rehabilitation;

  • Community-Based Services that include senior centers, congregate meals, day care, nursing home ombudsman, alternative community-based living facilities, elder abuse prevention, legal, employment counseling and referral, health promotion, and fitness programs;

  • Institutional Services that consist of pre-admission screening programs, skilled nursing facilities, rehabilitation, and continuing care retirement communities; and

  • Caregiver Services such as respite, counseling, and education programs.

HOW CAN I ACCESS THE AGING SERVICES NETWORK?
To find resources and support services through the National Aging Services Network, contact your local Area Agency on Aging. In a few states, the State Unit or Office on Aging serves as the AAA.

You can locate the appropriate AAA or local service provider through an
AoA-supported, nationwide, toll-free information and assistance directory called the Eldercare Locator. Call the Eldercare Locator at 1-800-677-1116, Monday through Friday, 9:00 a.m. to 8:00 p.m., Eastern Time. For 24-hour access to the Locator, visit www.eldercare.gov.


  • Espanol PDF (117KB) (Spanish)
  • ChinesePDF (198KB) (Chinese)
  • RussianPDF (178KB) (Russian)

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Last Updated: 07/06/2005

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